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Understanding Your Cover

Plain English explanations of everything you need to know about private health insurance in Australia.

Hospital cover vs extras cover

Hospital cover pays for treatment as a private patient in hospital. This includes accommodation, theatre fees, and a contribution toward medical costs. It gives you the right to choose your own specialist, access private hospitals, and in most cases avoid long public waiting lists for elective procedures.

Extras cover (also called ancillary or general treatment cover) pays for out-of-hospital healthcare that Medicare does not fully cover. This includes dental, optical, physiotherapy, chiropractic, psychology, podiatry, and more. You can hold one or both.

Extras-only cover does not exempt you from the Medicare Levy Surcharge. You need eligible hospital cover to avoid the MLS. See our Tax Guide for details.

The four government-regulated hospital tiers

Since 2019 the Australian Government requires all hospital policies to be classified into one of four tiers. Every fund must include a minimum set of clinical categories at each tier, making it easier to compare across funds.

Gold

The most comprehensive level. Covers all 38 clinical categories including maternity, cardiac, joint replacements, weight loss surgery, and IVF.

From ~$197/month

NSW, single, age 30, $750 excess

Silver

Covers most hospital procedures. Typically excludes maternity, weight loss surgery, and IVF. Silver Plus policies add some Gold categories.

From ~$115/month

NSW, single, age 30, $750 excess

Bronze

Core hospital services. Some categories are Restricted. A practical option for younger adults who want private hospital access at a lower premium.

From ~$100/month

NSW, single, age 30, $750 excess

Basic

The minimum level. Most categories are Restricted. Mainly used to avoid the Medicare Levy Surcharge or Lifetime Health Cover loading.

From ~$76/month

NSW, single, age 30, $750 excess. Source: Finder, March 2026

Funds can offer Plus variants such as Bronze Plus or Silver Plus. These add some categories from a higher tier without meeting the full requirements of that tier. Always check exactly what is included in your specific Plus policy.

What "Restricted" actually means

This is one of the most misunderstood parts of private health insurance. When a clinical category is listed as Restricted, it does not mean you are completely uncovered. It means the fund pays only the minimum government-set benefit toward your treatment.

In practice, if you are treated in a private hospital for a Restricted category, the minimum benefit will almost certainly not cover the full cost of your accommodation and theatre fees. You will likely face significant out-of-pocket expenses.

If you are treated as a public patient in a public hospital for a Restricted category, the benefit is usually sufficient because public hospital costs are lower.

Before any elective procedure, always confirm with your fund whether your specific treatment is Included or Restricted under your policy. Ask for written confirmation.

Waiting periods

When you first take out private health insurance, or upgrade to a higher level of cover, most benefits have a waiting period before you can claim. This prevents people from taking out cover only when they know they need treatment.

Type of treatmentStandard waiting period
General hospital treatment2 months
Pre-existing conditions (hospital)12 months
Obstetrics and pregnancy12 months
Psychiatric care, rehabilitation, palliative care2 months maximum (even for pre-existing)
General extras (dental check-ups, optical)Typically 2 months
Major dentalTypically 12 months
OrthodonticsTypically 12 months
Emergency ambulance1 day or immediate
If you switch funds to the same or lower level of cover, you do not re-serve waiting periods you have already completed. Your new fund recognises them by law. You must switch within 2 months to benefit from this portability.

How to read your Product Disclosure Statement (PDS)

Your PDS is the legal document describing exactly what your policy covers. Every fund must provide one. Key sections to check:

If something in your PDS is unclear, ask your fund in writing and keep their response. If they later deny a claim inconsistently with what they told you, that written response is evidence for your complaint.

What extras cover includes

Extras cover varies enormously between funds and policy levels. Unlike hospital cover there are no government-regulated tiers for extras. Each fund sets its own annual limits and benefit amounts. Common categories include:

Always check the annual limit for each category before choosing extras cover. A policy that includes physiotherapy is much less useful if the annual limit is $200 and you need regular sessions.